Privacy Policy

What type of information do we collect?

SudsAndBubs.com is hosted by Wix.com.  Wix.com hosts the store pages, ordering system, and the order data.  Wix.com automatically collects any information you enter on our website or provide us in any other way.  Please see the Wix.com Privacy Policy for more information about how Wix.com uses this information.  In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address.  Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?

We collect such personal and non-personal information to provide and operate the services on our website; to provide our users with ongoing customer assistance and technical support; to be able to contact our visitors and users with general or personalized service-related notices and promotional messages; to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; and to comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.  For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?

We use cookies to facilitate the checkout process, provide a great experience for our visitors and customers, identify our registered members, monitor and analyze the performance, operation, and effectiveness of our platform, and ensure our platform is secure and safe to use.  The third-party services of Facebook.net, Google-Analytics.com, Googletagmanager.com, and Ravenjs.com are used to collect this data.  Please visit their sites for their privacy policies.

We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party.  Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide.  We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third-party vendors but these statistics will not include any identifying personal information.  However, if required by law, we may disclose personal information.  Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.